Shipping & Handling

THERE MAY BE ADDITIONAL PROCESSING & SHIPPING DELAYS DUE TO COVID 19

AS A SMALL BUSINESS, WE APPRECIATE YOUR PATIENCE AS WE DO OUR BEST TO NAVIGATE THIS CRISIS AND OPERATE SAFELY

-Please allow up to 5 working business days for your order to ship

-Your order will be shipped via Canada Post, UPS, or USPS tracked packet

-We offer Free Shipping across Canada and the US on orders over $55

-Shipping prices vary based on location the cost will be calculated at checkout

-IN CANADA ORDERS all taxes and duties are included in your order total

-US ORDERS taxes and duties may be collected locally, which Cutie Oils is not responsible for

* Please note all US orders are subject to a conversion rate fee of 2% which will reflect at checkout

-Your unique tracking code is included in your shipping confirmation email

- Please ensure your shipping address is inputed correctly including unit/apartment number. Should your order be returned to sender we are not liable for additional shipping costs.

Returns & Exchanges

-All orders are FINAL SALE

-If your order has not been well received (damaged, missing items, etc), please contact us here

-We will not provide returns or exchanges for reasons pertaining to the scent of products

-If you are sensitive to fragrance, we advise choosing our Unscented Cutie Oil. Consult fragrance notes in product descriptions to assist in choosing the scent better suited to you